Venice in Peril Fund (Venice in Peril) is a charity registered in England and Wales, No. 262146, whose registered office is Unit 11, Hurlingham Studios, Ranelagh Gardens, London SW6 3PA.
This Privacy Notice explains how we collect, use and share your personal data and your rights in relation to the personal data we hold about you.
Venice in Peril Fund acts as a Data Controller for the personal data you provide to us and we are always on hand to answer any questions about the protection of your personal data by email at info@veniceinperil.org or by telephone on +44 (0)20 7736 6891.
We have reviewed and updated our policies, processes and procedures to comply with the General Data Protection Regulation (EU) 2016 / 679 (GDPR) and have updated this Privacy Notice and our operations accordingly.
We collect personal data from you necessary for us to be able to communicate with you as a member/Friend of Venice in Peril, donor (which may include your partner where you are jointly in touch with us) or supporter of Venice in Peril, to process your donations or membership fees and to fulfil our obligations or purposes as a charity. The personal data we collect includes the following:
Friends of Venice in Peril and donors
Supporters/others
Where you have consented to us
sending you e-Newsletters as part of the registration process and no longer
wish to receive them, you can do so by emailing us at info@veniceinperil.org or telephoning us on +44 (0)20 7736
6891.
Credit/Debit Card payments
We never collect or store your payment card details, because they are processed through a third-party payment gateway for online transactions. For credit card transactions made by telephone, the payment card details are cross-shredded immediately.
The credit/debit card information you provide for any transaction whether for tickets, donations, memberships or merchandise will be used by us solely to process that transaction. We cannot accept credit/debit card payments by email and will decline to accept payment by that means.
We only use PCI-DSS compliant payment systems procured from reliable third- party providers.
Our technology systems do not directly collect or store any payment card information and our online payment solutions are carried out using a payment gateway. This is a direct connection to a payment service provided by a bank.
This means that when you input your payment card data you are communicating directly with the bank. As such your payment card information is handled by the bank only.
Where you send us a paper form
authorizing us to set up a Standing Order, we keep that information securely
stored, it is accessed by a limited number of staff and deleted one month after
the first payment has been received. We are required to keep an electronic copy
to prove the instruction is from you. This is stored securely until the
Standing Order is cancelled.
Venice in Peril will always act upon your wishes in respect of what type of communications you want to receive and how you want to receive them.
There are some communications that we need to send you regardless of your marketing preferences. These are to fulfil our obligations to you if you are a Friend of Venice in Peril or a donor.
We may collect your personal information in a few limited ways:
GDPR provides the following rights for individuals: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you would like to exercise any of
your rights under GDPR, please email us at info@veniceinperil.org.
We will make every attempt to ensure you are satisfied with our handling of your requests about the protection of your data. However, you have the right to complain to the Information Commissioners Office (ICO) by following the link here to report a concern https://ico.org.uk/concerns/.
If you would like access to your
personal data held by us, please contact us:
Email: info@veniceinperil.org Tel. +44 (0)20 7736 6891
Post: Venice in Peril, Unit 11, Hurlingham
Studios, Ranelagh Gardens, London SW6 3PA